I contacted Matthew Steel at Time Share Cancel Professionals in August 2011 to see if was possible to cancel my Grandview timeshare contract. I was on holidays with my family to US during July 2011 and all was well until I accepted the offer of cheap show tickets at one of the ticketing places in Vegas. We were told that to take advantage of the offer, we need to visit a new casino being built on the outskirts of town and may have lunch there. We were given the impression this would be a very short trip (one hour max) and a great opportunity to visit a grand new casino that was still being built.
We were horrified to discover that we wanted to get out of our timeshare and thought the process would have no problems, just advertise and sell!
We contacted Diamond Resorts and explained we could no longer afford the management fee and wanted to sell. They sent us info about agents who would sell it on our behalf (they don’t buy back) and paid our fee upfront, nothing happened!
We engaged the company to have our contract cancelled and of course they declined. To make matters worse, we had just paid off an $11,500.00 lump sum of hard earned savings to try and get our payment down. We are believers of paying out any debt and have done so all our lives but we felt this was a pure bred scam and we had no idea how to get ourselves out of this mess.