Service Agreement

TCProfessionals, LLC

7051 Hwy 70 South, Suite 311

Nashville, TN 37221

1-800-596-2782

www.timesharecancel.com

Agreement to assist John Doe and Jane Doe

This Service Agreement (SA) is issued pursuant to the Cancellation Dispute Agreement between John Doe and Jane Doe (“Client”) and TCProfessionals, LLC (“Contractor”), effective June 4, 2024 (the “Agreement”). This SA is subject to the terms and conditions contained in the Agreement between the parties and is made a part thereof. Any term not otherwise defined herein shall have the meaning specified in the Agreement. In the event of any conflict or inconsistency between the terms of this SA and the terms of this Agreement, the terms of this SA shall govern and prevail.

This Service Agreement (hereinafter called the “SA”), effective as of June 4, 2024, is entered by and between Contractor and Client, and is subject to the terms and conditions specified below. The Exhibit(s) to this SA, if any, shall be deemed to be a part hereof. In the event of any inconsistencies between the terms of the body of this SA and the terms of the Exhibit(s) hereto, the terms of the body of this SA shall prevail.

Period of Performance

The Services shall commence on June 4, 2024 and shall continue until the client receives a timeshare cancellation.

SA Disclosures

• Client understands that they are undergoing a cancelation process which involves a dispute process that they will be required to participate in. This will consist of supplying their case manager with some minor information to start via email, fax, or scan. Client is required to have a valid email address for communication.
• Client understands that it is vital that they remain in contact with their case manager. Client must provide all
  information requested by case manager and update case manager with any new information such as resort correspondence,
  bills, emails, or phone calls so that their case manager can navigate them through the cancelation process. Client hereby agrees that, if such cooperation is withheld, TCP may, at its option, terminate affiliation by notice in writing to client. If so notified, client shall forfeit any rights to any refund and warranty policy. All timeshare contract cancellations occurring after date entering this contract constitutes a release secured by TCP.
• In addition, as we are helping and assisting the client in exiting the timeshare, client understands that any vulgarity used towards their case manager is grounds for termination of this service agreement.
• Client understands they are not being represented by an attorney during the process, nor will the resort be contacted on their behalf. Rather, the client will be navigated through the entire process by correspondence being drafted for them to mail via certified mail to the resort. All future correspondence will be drafted by the client’s case manager. Client is not required to speak on the phone with the resort whatsoever. All communication is recommended to be in writing to establish a paper trail.
• Client understands that although third party collection is illegal during a disputed account, there is a chance that illegal activity and bullying may occur by the resort. However, the dispute process enacts consumer protections, and any illegal collection activity will be shut down immediately.
• Client understands that incorrect credit reporting is illegal during this dispute process. In the unlikely event that incorrect credit information is placed on the client’s credit report, your case manager will assist you in disputing and repairing your credit for no extra fee.
• Client understands that they are not represented by financial advisors and thus, by law, cannot be instructed to not pay the resort or HOA. However, client understands that continuing to pay the resort lengthens the dispute process and the resorts will typically ignore the dispute if the client continues to pay on the contract. If client opts to
  discontinue payment to the resort or HOA they can be in default while in dispute.
• Client understands the timeshare obligation will stay in the client’s name and in dispute until the client is released from the timeshare obligation.
• Client understands to not speak to the resort on the phone. Refer to Telephone Calls with Resort PDF if client
  accidently ends up on the phone with the timeshare organization.
• Client understands that the typical cancelation timeframe is 3-12 months. However, some contracts are canceled within 30 days and others may take over a year depending on the response time of the agencies involved in the process.
• Client is given 24 hours as a rescission period in the event Client wishes to cancel our services after payment. Monies will be returned to client less merchant account fees and $250 processing fee. TCP has a zero-tolerance policy
  regarding fraudulent chargebacks and reserves the right to recover monies by any lawful means. If Client chooses to
  retain their timeshare after payment has been made to TCP, client is ineligible for a refund.
• Should TCP fail to permanently effect the termination of your agreement(s) to purchase a timeshare, vacation club,
  vacation ownership, etc., you, the client, will be entitled to a 100% refund.

IN WITNESS WHEREOF

, the parties hereto have caused this SA to be effective as of the day, month and year first written above.